Everyone has internet problems sometimes!
The service we use to host our videos, Wistia, recommend a minimum speed of 768 kilobits per second (or .768 megabits per second), and at least 5mbps for HD videos. This is Wistia's recommendation page, including a test video.
Here's how you downgrade the quality of our videos to save on bandwidth. Depending on your browser, you may need to do this for every video you watch, or it may save the setting between videos.
- Right click or control click on the video.
- This will open up a video dialog panel.
- Select the playback quality that your connection can handle.